Privacy Policy

What is our Privacy Policy?

This Privacy Policy is for this website: and served by James Hardinge Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and the website owners.  Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its’ users throughout their visiting experience.  The website complies with all UK national laws and requirements for user privacy.

Our Commitment to General Data Protection Regulation (GDPR)

We are working hard to prepare for the EU’s General Data Protection Regulation (GDPR). Keeping users’ information safe and secure is among our highest priorities at James Hardinge.  We have already implemented strong privacy protections that reflect the guidance under the GDPR. We are committed to complying with the new legislation. We will only gather information and personal data from our consumers when they themselves give us their details upon contacting us.  We ensure that our users’ data is never passed on to third parties and is kept only up to an estimated period of time when the information held is no longer deemed useful or is no longer required.

If at any time any consumer wishes to withdraw their information from our database, we will do so immediately upon notification. You may request a withdrawal of personal data by contacting us at any time, at:

Contact and Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.  Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to the email submission process but advise users using such form to email processes,  that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer to assist you in answering any questions or queries you may have submitted.  Or whereby you, the consumer, have previously purchased from or enquired about purchasing from the company  a product or service that  the email newsletter relates to, may be communicated to you.  Your details are not passed on to any third parties.